Hello and Welcome (Attendee Support)
We look forward to welcoming you to the theater this autumn. We will do everything we can to make your visit comfortable. Everyone is different, and we warmly welcome the many different ways in which you join us. We will openly share about the steps we’ve taken to prepare and our experiences along the way.
If you have any questions, please feel free to contact us by email or phone.
Email: accessibility@autumnmeteorite.jp
TEL: +81-3-6812-1663
Business hours: Weekdays (except venue holidays) 11:00am - 5:00pm
Accessibility and Attendee Support
Accessible Facilities
Accessibility Information
Please check the link below for accessibility information regarding the accessible-route to Tokyo Metropolitan Theatre.
For more detailsTokyo Metropolitan Theatre Floor Map
Please check the link below to view the floor map.
For more detailsAccesible Restrooms in Tokyo Metropolitan Theatre
Please check the link below for accesible restrooms inside the theater.
For more detailsRestrooms nearby GLOBAL RING THEATRE
A universal-access restroom is available in the building housing the Global Ring Café, located next to GLOBAL RING THEATRE. The restroom is equipped with a baby chair and a diaper changing table.
Wheelchair Seating & Hearing Loop Seating
Each hall offers one or more wheelchair-accessible seats and hearing loop seats. Please see the seating guide for each hall for more information. For seat details and reservations, please refer to the individual program pages.
For more details on Wheelchair SeatingFor more details on Hearing Loop SeatingFacilities Information
Information about the facilities of the Tokyo Metropolitan Theatre is available on the theater’s website under “Facilities.”
For more detailsDiscount Information
- For more details, please check the ticket page or the individual program pages.
For more details, please check the ticket page or the individual program pages.
Attendee Support
For guests who are blind or have low vision
Audio Guide Information
The audio guide provides real-time narration before and during the performance, explaining the stage set and characters before the show, and describing actors’ movements and changes in the stage set during the performance. Devices for listening via earphones are lent free of charge. We also lend devices to accompanying persons so you can enjoy the performance together. *Available in Japanese only.
Please check the individual program pages for detailed schedules.
Touch Tour
Get a closer understanding of the performance through a touch tour, where you can explore key props, materials, and textures used on stage. *Available in Japanese only.
For guests who are deaf or hard of hearing
Japanese Surtitles
Japanese surtitles are displayed above the stage during the performance for all audience members to see.
- Dance Piece / Theater Piece "Dance Jurors' Dance"
- Shakespeare’s Wild Sisters Group × NIWA GEKIDAN PENINO "The Bathhouse of Honest Desires"
- 莎士比亞的妹妹們的劇團 × 庭劇團PENINO《誠實浴池》
- "Mary Said What She Said"
- Forced Entertainment "Signal to Noise"
- Utau-Hahagokoro "The Theater☆Sing! Dance! Grow! A garden of Hahagokoro ~Children's Clothing is Reincarnation~"
- SEKITA IKUKO "under take"
Closed Captions in Japanese
We offer portable caption devices that allow you to view accessible Japanese captions, including spoken lines, sound effects, and other audio information. The captions switch automatically during the performance. The devices are equipped with light-shielding film to keep the screen dim and prevent light from disturbing others, allowing you to enjoy the performance comfortably. An arm stand is also provided for hands-free viewing. A sign language interpreter will be present during device pickup to assist with usage instructions.
Please check the individual program pages for detailed schedules.
Operation of Hearing Loop (Induction Loop)
Hearing Loop is an assistive listening technology designed to effectively deliver sound from the stage to audience members using hearing aids or cochlear implants equipped with a magnetic coil. It is installed in the seating areas of all halls. Please check the facilities information for coverage areas.
For more details*Hearing Loop is not compatible with Bluetooth hearing aids. Also, please note that hearing aids are not provided by the theatre.
- Dance Piece / Theater Piece "Dance Jurors' Dance"
- Kuranosuke SASAKI solo performance "Jonah"
- Shakespeare’s Wild Sisters Group × NIWA GEKIDAN PENINO "The Bathhouse of Honest Desires"
- 莎士比亞的妹妹們的劇團 × 庭劇團PENINO《誠實浴池》
- Faye Driscoll "Weathering"
- "Mary Said What She Said"
- Handa Gote Research & Development "THE THIRD HAND"
- Forced Entertainment "Signal to Noise"
- YOU BALANCE
- Utau-Hahagokoro "The Theater☆Sing! Dance! Grow! A garden of Hahagokoro ~Children's Clothing is Reincarnation~"
- SEKITA IKUKO "under take"
- Damien Jalet × Kohei Nawa "Planet[wanderer]"
Wheelchair Seating
Wheelchair-accessible seating is available for all performances. As spaces are limited, we kindly ask guests using wheelchairs to contact the Tokyo Metropolitan Theatre box office(0570-010-296; 10:00am-7:00pm except venue holidays.) before purchasing tickets. (Advance reservation required.)
For all guests or those who may have concerns about attending
Relaxed Performance
These performances are designed to make the performing arts accessible and comfortable for individuals who are sensitive to sound and light stimuli, including young children and people with developmental disabilities. Within the Performing Arts Festival: Autumn Meteorite 2025 Tokyo, a performance is referred to as a Relaxed Performance when all or some of the following conditions are met: the house lights remain partially on during the show, sound and lighting effects are kept gentle, entering or leaving the theater during the performance is not discouraged, and the overall environment is one where the performance can be comfortably enjoyed with small children.
Please note that “<youbalance-link>YOU BALANCE</youbalance-link>,” being primarily a music event rather than a performing arts program, does not designate itself as a Relaxed Performance. Nevertheless, it offers a welcoming and relaxed atmosphere that anyone can freely enjoy!
Multilingual Surtitles
For Performance Programs, Japanese and/or English surtitles are displayed above the stage. Some productions may also provide surtitles in additional languages
Please check the individual program pages for more details.
Service Dog Accompaniment
Guide dogs, service dogs, and hearing dogs are welcome to accompany guests during your visit and enjoying performances.
For more detailsOthers
We provide a range of support tools including ear defenders, communication boards, and writing pads.
Our trained support staff can also be available to assist and ensure a safe and welcoming experience.
For guests attending with small children
Nursing Room / Diaper Changing Facilities
At Tokyo Metropolitan Theatre, we offer a private nursing room equipped with a hot water dispenser on the 5th floor. Next to the nursing room, there is a diaper changing area available. Additionally, diaper changing tables are installed in some of the all-gender restrooms.
For more detailsA universal-access restroom is available in the building housing the Global Ring Café, located next to GLOBAL RING THEATRE. The restroom is equipped with a baby chair and a diaper changing table.
Family-friendly program
There are Performance Programs designed to be enjoyed together with small children. Please check the individual program pages for more details.
Childcare Service
Childcare services are available at Tokyo Metropolitan Theatre.
For more details*For children aged 3 months to pre-school age. *Fee applies, limited capacity, advance reservation required (Please contact the following by at least one week before the performance.) *For reservations and inquiries: Asuka Co., Ltd. TEL: <tel-link>+81-120-165-115</tel-link> (Weekdays 9:00am - 5:00pm) Application form: <form-link>https://ws.formzu.net/dist/S11738210/</form-link>
Childcare Workshop: “Kids Play Theater”
We help you enjoy performing arts while raising children. Every year, kids say, “I don’t want to go home! I want to keep playing here!”— it’s that kind of magical, creative workshop. *Only Japanese available in this WS
For more detailsWelcome Galaxy (The plaza in front of Tokyo Metropolitan Theatre)

Welcome Galaxy is an information spot where you can know all about Performing Arts Festival: Autumn Meteorite 2025 Tokyo.
For more detailsIkebukuro Walking Tour & Performing Arts Festival: Autumn Meteorite Tokyo Opening Program Viewing(Language Availability: English)
A walking tour around Ikebukuro will be held on Wednesday, October 1, featuring a viewing of the opening program “Another Shape of Reality/Shape of Another Reality”
Date and Time: Wednesday, Oct. 1st
For more details