Hello and Welcome(Attendee Support)
Outline
Facilities & Services
Performance Calendar with Audience Accessibility
Audience Accessibility
Children and the Festival
Welcome Galaxy
Other
Contact
What’s Hello and Welcome (Attendee Support)? We look forward to welcoming you to the theater this autumn. We will do everything we can to make your visit comfortable. A wide variety of people performing, a wide variety of people gathering—this, too, is one of the shifts that we hope the meteorites will spark. We also offer performances that can be enjoyed comfortably by a wide range of audiences, including young children and people who are sensitive to sound or light. If you have any questions, please feel free to contact us by email or phone.
TEL：+81-3-6812-1663
(Weekdays (except venue holidays) 11:00am - 5:00pm)
Facilities & Services
Accessibility Desk
The Accessibility Desk is located next to the Box Office (Information Desk) on the first floor of Tokyo Metropolitan Theatre.We provide information about audience accessibility and accessibility services, as well as lend assistive equipment, so that a wide range of audiences can enjoy the festival; including guests who are blind or have low vision, and guests who are deaf or hard of hearing.
Items Available for Loan
・Earmuffs ・Wheelchairs Earmuffs, earplugs, and other assistive items are also available at the reception desks of each hall.
Communication Tools
We provide a range of support tools including ear defenders, communication boards, and writing pads.
Discounts
Parking Discount
Visitors who present a Disability Certificate or a Mirairo ID for themselves or any accompanying passengers may park free of charge at the Tokyo Metropolitan Theatre on the day of their visit.
Discounted Tickets
To make the performing arts accessible to a wider audience, the following ticket discounts are available. Discounts cannot be combined with other offers.
・10% Discount for People with Disabilities ・Under 29 Discount ・Under 18 / Under 15 Discount ・High School Students and Younger Discount
How to Purchase Discount for Persons with Disabilities ・Discount for Persons with Disabilities tickets can be purchased online via the Tokyo Metropolitan Theatre Box Office WEB, or by phone (0570-010-296) or in person. ・The Tokyo Metropolitan Theatre Box Office WEB only handles purchases of Discount for Persons with Disabilities. ・If you will be attending with a companion, please reserve by phone or at the Tokyo Metropolitan Theatre Box Office ticket counter. ・*Aitara Ei (Hideo Arai x Kiyoko Itasaka x Eiko Yamada) “San Marudaga Dankoro 3 —A Performance of Sound and Movement” tickets are available exclusively through Peatix. Please see the program page for details.
Accessibility Information
Please check the link below for accessibility information regarding the accessible-route to Tokyo Metropolitan Theatre.
Tokyo Metropolitan Theatre Floor Map
Please check the link below to view the floor map.
→ For more detailsRestrooms
Accessible Restrooms in Tokyo Metropolitan Theatre
Please check the link below for accessible restrooms inside the theater.
→ For more detailsRestrooms nearby GLOBAL RING THEATRE
A universal-access restroom is available in the building housing the Global Ring Café, located next to GLOBAL RING THEATRE. The restroom is equipped with a baby chair and a diaper changing table.
Nursing Room / Diaper Changing Facilities
At Tokyo Metropolitan Theatre, we offer a private nursing room equipped with a hot water dispenser on the 5th floor. Next to the nursing room, there is a diaper changing area available. Additionally, diaper changing tables are installed in some of the all-gender restrooms.
Service Dog Accompaniment
Guide dogs, service dogs, and hearing dogs are welcome to accompany guests during your visit and enjoying performances.
Performance Calendar
with Audience Accessibility
Select a date
| Program | Accessibility | Dates | Venue |
|---|---|---|---|
| Pijin Neji + YCAM "Generative Sensei" | Sat Oct 10, 11:00am / 6:00pm | Tokyo Metropolitan Theatre ｜ Theatre West | |
| Aitara Ei (Hideo Arai × Kiyoko Itasaka × Eiko Yamada) “San Marudaga Dankoro 3 —A Performance of Sound and Movement” | Click here for more details | Fri Oct 9, 7:00pm Mon Oct 12, 3:00pm | Tokyo Metropolitan Theatre ｜ Theatre East |
| Theatre Nohgaku English Noh "Blue Moon Over Memphis" | Sun Oct 11, 2:00pm | Tokyo Metropolitan Theatre ｜ Playhouse |
Audience Accessibility
For guests who are blind or have low vision
Photo by Hajime Kato
Audio Description Information
The Audio Description provides real-time narration before and during the performance, explaining the stage set and characters before the show, and describing actors’ movements and changes in the stage set during the performance. Devices for listening via earphones are lent free of charge. We also lend devices to accompanying persons so you can enjoy the performance together. *Available in Japanese only. Please check the individual program pages for detailed schedules.
Photo by Yusuke Nakazawa
Touch Tour
Get a closer understanding of the performance through a touch tour, where you can explore key props, materials, and textures used on stage. *Available in Japanese only.
For guests who are deaf or hard of hearing
Photo by Hajime Kato
Closed Captions in Japanese
We offer portable caption devices that allow you to view accessible Japanese captions, including spoken lines, sound effects, and other audio information. The captions switch automatically during the performance. The devices are equipped with light-shielding film to keep the screen dim and prevent light from disturbing others, allowing you to enjoy the performance comfortably. An arm stand is also provided for hands-free viewing.
Photo by Azusa Yamaguchi
Japanese Surtitles
Japanese surtitles are displayed above the stage during the performance for all audience members to see.
Target Programs
- Theatre Nohgaku English Noh "Blue Moon Over Memphis"
- Junko Emoto "A Play to Watch When You Feel Lonely at Midnight" via Tokyo Metropolitan Theatre
- Anacarsis Ramos / PORNOTRÁFICO "MI MADRE Y EL DINERO" (My Mother and Money)
- Christopher Rüping "CRAVE" by Sarah Kane
- Nadia Beugré "Burning Girls"
- NIJIGUMI FIGHTS “The 11th Nijigumi Academy Autumn Culture Festival”
Operation of Hearing Loop (Induction Loop)
Hearing Loop is an assistive listening technology designed to effectively deliver sound from the stage to audience members using hearing aids or cochlear implants equipped with a magnetic coil. It is installed in the seating areas of all halls. Please check the facilities information for coverage areas. *Hearing Loop is not compatible with Bluetooth hearing aids. Also, please note that hearing aids are not provided by the theatre.
→ For more detailsTarget Programs
- Aitara Ei (Hideo Arai × Kiyoko Itasaka × Eiko Yamada) “San Marudaga Dankoro 3 —A Performance of Sound and Movement”
- Theatre Nohgaku English Noh "Blue Moon Over Memphis"
- Junko Emoto "A Play to Watch When You Feel Lonely at Midnight" via Tokyo Metropolitan Theatre
- Anacarsis Ramos / PORNOTRÁFICO "MI MADRE Y EL DINERO" (My Mother and Money)
- Christopher Rüping "CRAVE" by Sarah Kane
- Nadia Beugré "Burning Girls"
- NIJIGUMI FIGHTS “The 11th Nijigumi Academy Autumn Culture Festival”
- Shin Hanagata "Ergonomic Embryo"
- AKHE ENGINEERING THEATRE "WHITE CABIN"
Relaxed & Welcoming
These performance programs are designed to be enjoyed by everyone, including children and people who are sensitive to sound or light stimuli.
Support Staff
Our trained support staff can also be available to assist and ensure a safe and welcoming experience.
Multilingual Surtitles
Photo by Kozo Kaneda
For Performance Programs, Japanese and English surtitles are provided. Some productions may also provide surtitles in additional languages.
Target Programs
- Pijin Neji + YCAM "Generative Sensei"
- Theatre Nohgaku English Noh "Blue Moon Over Memphis"
- Junko Emoto "A Play to Watch When You Feel Lonely at Midnight" via Tokyo Metropolitan Theatre
- Anacarsis Ramos / PORNOTRÁFICO "MI MADRE Y EL DINERO" (My Mother and Money)
- Christopher Rüping "CRAVE" by Sarah Kane
- Dadaruzu Outdoor Performance “Drooling Ferris Wheel”
- Nadia Beugré "Burning Girls"
- NIJIGUMI FIGHTS “The 11th Nijigumi Academy Autumn Culture Festival”
- Chikako Yamashiro "Recalling(s) — Theatrical Version"
To People Who Use Wheelchairs
Wheelchair-accessible seating is available for all performances. As spaces are limited, we kindly ask guests using wheelchairs to contact the Tokyo Metropolitan Theatre box office(+81-570-010-296; 10:00am-7:00pm except venue holidays.) before purchasing tickets. (Advance reservation required.)
Accessible Routes to the Tokyo Metropolitan Theatre
Please check the links below for information on accessible routes to each hall.
Welcome Galaxy
©Takahide Mizuuchi
A place where anybody can relax and hang out arrives at the Lower Plaza of the Tokyo Metropolitan Theatre. The borders between the world and its various “I”s incrementally transform in this social space
During the festival period of Autumn Meteorite Tokyo, “Welcome Galaxy” emerges as a place where anybody can stop by, rest, and comfortably spend their time. It is a place that is not exclusively for children, or just for adults. It is a place where the borders are transformed, little by little, between you and I, human beings and non-human somethings, and staff members and visitors. You can sigh in relief at this welcoming, hot spring-like place, which materializes around the Lower Plaza. Sometimes it changes location, sometimes it changes its shape—almost like a living being. You can drink tea, sit in a chair and rest, have a chat, or zone out and do nothing. You might encounter some information about Autumn Meteorite Tokyo, or if you feel unwell, you can also take a break. This is a place where anybody can come, anybody can stay, and anybody can be without having to be anybody at all. It doesn’t really make sense, but it feels like home. That’s the kind of place you’ll find: a multipurpose space for resting and socializing.
→ For more detailsContact
If you have any questions, please feel free to contact us by email or phone.
TEL：+81-3-6812-1663
(Weekdays (except venue holidays) 11:00am - 5:00pm)